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Description
Satisfaction Guaranteed (Micheline Maynard)From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingermansa beloved, $70 million dollar Michigan based gourmet food store with global reachis thoughtful reading for foodies and entrepreneurs (Kirkus Reviews). Certain businesses are legendary, exerting immense influence in their field. Zingermans in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a
From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingerman’s—a beloved, $70 million-dollar Michigan-based gourmet food store with global reach—is “thoughtful reading for foodies and entrepreneurs” (Kirkus Reviews).Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers.
Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman’s philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world.? Famous for its generous deli sandwiches, fresh bread, and flavorful coffee—all locally produced—Zingerman’s is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard’s Satisfaction Guaranteed.
Discover how by 2019, Zingerman’s employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman’s growth momentarily screeched to a halt—but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman’s looks forward to a half century in business, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in everything you do.
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4.2 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 5
Perfect for small dogs!
Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1)
My toy poodle loves these little sticks. They are small and easy for him to chew, and he loves the peanut butter flavor. The twists are high quality, according to my pup! He gets one a day, and he looks forward to treat time. The snack is perfect for a treat because it does not keep him from eating his food.
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Reviewed in the United States on January 23, 2026
★★★★★ 5
Great treat!
Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1), Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1)
Wonderful treat for my Corsos! They also easily break apart if they need just a small goodie 🙂 I've had these on Subscribe & Save for over a year now.
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Reviewed in the United States on April 17, 2026
★★★★★ 5
Poochie love
Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1)
My dogs LOVE these SO much! Great quality for some cute, pampered poochies!
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Reviewed in the United States on March 13, 2026
★★★★★ 5
My dogs say these are five stars (and they’re the real bosses here)
Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1), Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1)
I was a little worried these treats might be teeny tiny, but they’re actually the perfect size for my 10 and 13-pound rescue Chihuahuas. They love them so much that if I even touch the bag, they come running like it’s the ice cream truck for dogs.
The texture is great — chewy but not too hard — and they keep the pups busy for a little while. I also like that they’re rawhide-free and easy to digest. The peanut butter smell must be amazing to them because they act like it’s the best thing they’ve ever tasted (and honestly, judging by their excitement, maybe it is).
I’ve officially learned that I’m not allowed to open this bag unless I’m ready to hand out treats immediately — no exceptions!
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Reviewed in the United States on October 13, 2025
★★★★★ 4
Dogs like them
Flavor Name: Peanut Butter, Size: 55 Count (Pack of 1)
My dogs like these, but they're not quite what I expected. They're very thin and oddly flexible. By advertising they were "rawhide free" I assumed they'd be a little longer lasting (like a rawhide replacement). It's not a big deal because they're not expensive, but they don't last long once I give them to my dogs. I don't like the smell much, but I'm pregnant and more smell-sensitive than most now. My husband doesn't seem as bothered by the smell, so they might not be too bad for most people. The smell isn't bad enough that I wouldn't repurchase, but I think I'd probably choose something else since they don't last long and I was looking for something to keep the dogs busy for at least a few minutes.
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Reviewed in the United States on May 21, 2023