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Description
Juran on Leadership for QualityThe subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J. M. Juran provides top level managers with the specific, field tested methods they need to successfully lead their companies on the quest for
The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous Juran Trilogy, clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and institutionalize annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.Binding Type: Paperback
Publisher: Free Press
Published: 05/09/2003
ISBN: 9780743255776
Pages: 384
Weight: 1.27lbs
Size: 8.90h x 6.38w x 1.01d
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4.1 ★★★★★
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Product Reviews
★★★★★ 5
Good value.
Material Type: Plastic
Very convenient and great price.
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Reviewed in the United States on September 23, 2025
★★★★★ 5
Dogs favorite toy
Color: Orange & Blue Roller, Size: 7.5 inches (1 Pack), Color: Orange & Blue Roller, Size: 7.5 inches (1 Pack)
I buy 4 of these every month for my dog. He won’t go anywhere without this ball. He sleeps with it, swims with it, goes to the vet and carries it around in his mouth to show off. It’s borderline a problem. My dog is a large breed and plays hard so I do purchase often because the strings unravel and the ball itself is foam so breaks down into little pieces after a few days of playing. I love that it is fragile on his teeth and jaw. We can play catch indoors because it is soft.
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Reviewed in the United States on March 24, 2026
★★★★★ 5
Love it!!!
Color: Orange & Blue Fetch Ball, Size: 4.75 inches (1 Pack)
Great for indoor fetch! Definitely hit the windows and the TV a couple times without any worry. Super fun, my dog loves it!
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Reviewed in the United States on April 27, 2026
★★★★★ 5
Worth the purchase
Color: Orange & Blue Fumbler, Size: 3 x 8.5 x 9 inches (1 Pack)
Perfect for indoor use. My aggressive chewer loves this and has not destroyed it yet after 6 months. I recommend for indoor use as it causes NO damage or noise.
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Reviewed in the United States on May 24, 2026
★★★★★ 4
My lab loves t
Color: Orange & Blue Fumbler, Size: 3 x 8.5 x 9 inches (1 Pack)
This toy is my labs favorite toy. She’s obsessed and we were happy to find a toy she loves that can stay inside with us. The problem is how easily she tears it apart. We have to buy her a new one every month because when she bites into it it breaks down the foam inside, and from there she shreds the roping it’s covered in. We try to stop her, but with how often we play with it it’s inevitable. We have resigned ourselves to buying a new one once a month.
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Reviewed in the United States on April 7, 2026
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