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Description
Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close SalesIn this revised edition of her best seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer focused, dialogue selling. Featuring real world dialogue samples, helpful dos and don'ts, self tests, checklists, and other useful tools, this guide offers insight on every aspect of face to face selling, from the initial introduction through the needs identification and the negotiation of terms and
In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 09/22/1997
ISBN: 9780070525580
Pages: 272
Weight: 0.86lbs
Size: 9.08h x 6.16w x 0.77d
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4.8 ★★★★★
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Product Reviews
★★★★★ 5
My kitchen sink finally looks intentional
I finally upgraded my kitchen sink setup with the Havara Dish Soap Dispenser and it is such a mood. I was so tired of having a messy plastic soap bottle and a soggy sponge just sitting on the counter. This dispenser completely fixes that while looking incredibly chic.
The granite resin material is high quality and has a nice weight to it, so it doesnt slide around when I am using it. It has a sleek minimalist vibe that makes the whole area look more polished and put together. I love that it is designed for one handed use because it makes washing dishes so much faster and less of a chore. You just press down with the sponge and it dispenses the perfect amount of soap every time.
It is a small change but it makes my daily routine feel much more elevated. The non slip base is a great touch and the built in sponge holder keeps everything organized and dry. If you want to get rid of the kitchen clutter and give your sink a mini makeover, this is definitely the way to do it. I am really happy with how it looks and functions!
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Reviewed in the United States on February 14, 2026
★★★★★ 4
Looks
Very practical and looks good, but not stable.
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Reviewed in the United States on January 6, 2026
★★★★★ 5
blends in with decor and is very functional
This Havara Kitchen Soap Dispenser looks great on my kitchen sink. Not only does it look good, it's also very functional. Filling the soap dispenser is very easy and straight forward. It fits my sponges well. It's a bit heavier than expected, but this allows it to stay in place easier. Overall, it's very sturdy and functional. Great value for the money.
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Reviewed in the United States on March 21, 2026
★★★★★ 5
Stable and easy to assemble
I used these to support a heavy piece of countertop would to create a side table. Looks great and holds steady.
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Reviewed in the United States on February 15, 2023
★★★★★ 5
Great
All pieces cut to perfection, went together perfectly
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Reviewed in the United States on October 22, 2023