SKU: 70377957388

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

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The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost ProfitsAlmost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less. But in The Good Jobs Strategy, Zeynep Ton, a

Almost one in four American working adults has a job that pays less than a living wage. Conven­tional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, cus­tomers would have to pay more or companies would have to make less.

But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind--with bad jobs--is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to of­fer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers--Costco, Merca­dona, Trader Joe's, and QuikTrip--to demonstrate the good jobs strategy at work and reveals four choices that have transformed these compa­nies' high investment in workers into lower costs, higher profits, and greater customer sat­isfaction.

Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer sat­isfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?

The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pur­sue a sustainable competitive strategy in which everyone--employees, customers, and investors--wins.


Binding Type: Hardcover
Publisher: New Harvest
Published: 01/14/2014
ISBN: 9780544114449
Pages: 229
Weight: 0.95lbs
Size: 9.10h x 6.30w x 1.10d

Review Citations: Choice 06/01/2014
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SKU: 70377957388

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L.Lopez
San Leandro, US
★★★★★ 5
Good Tissot Watch
Color: Grey
Arrived on time, in its original box, include a 2 year international warranty, into the box include a book with the Tissot brand history in Switzerland. Algo a second book with a whole catalog of Tissot watches men and women. The watch looks better when you put in on your wrist. The “naval” blue really gives the clock a classy look. The stainless steel workmanship is really good, the metal is bright and perfectly polished. The metal wristband quality is very good, did not have any problem to adjust the size , I went to my preferred clock workshop for this job, they extracted a few pieces of the band to fit to my small wrist size. Have to get used to the butterfly latch, but after a few days, now I learned to open and close it without any effort. The clock it’s very accurate, I’ve been using my Tissot for near a month and it just increased a few seconds per week. I do the setup and check accuracy with my pc clock. In short, It”s a good value watch, nice, good looking, accurate.
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Reviewed in the United States on August 1, 2021
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Rene Fuentes
Natrona Heights, US
★★★★★ 5
Best watch for 40 bucks
Color: Blue Face/Silver Strap, Color: Blue Face/Silver Strap
Works well, tells time, bang for your buck. People are complaining about esthetics and breaking after a while. You're spending 40 bucks on a watch what do you expect? Cmon. Its good for the price buy this one if you want something cheap, functional, and stylish.
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Reviewed in the United States on June 1, 2026
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Louis G Stephens
Battle Creek, US
★★★★★ 5
Awesome for $37.00
Color: Blue Face/Silver Strap, Color: Blue Face/Silver Strap
Amazing quality at a low cost. I really enjoy this watch. Looks more expensive than it is. I love the look of it.
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Reviewed in the United States on February 10, 2026
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Douglas Price
Lake Worth, US
★★★★★ 5
Buitfiful watch
Color: Blue Face/Silver Strap
Buitfiful watch with a good weight. The size adjuster only really works though if you unscrew it completely and just push the pins out with that. But other than that it's a buitfiful watch.
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Reviewed in the United States on March 8, 2026
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joe
Cuba, US
★★★★★ 4
Nice watch, But,…..
Color: Blue Face/Silver Strap
Watch is really nice but I’m having a problem adjusting the watch band to fit my wrist.
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Reviewed in the United States on May 10, 2026

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