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Description
Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your MindA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy to follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.Binding Type: Paperback
Publisher: Tarcherperigee
Published: 12/06/2016
ISBN: 9780143111870
Pages: 352
Weight: 0.60lbs
Size: 8.20h x 5.00w x 0.90d
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4.9 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 4
Comfy gorgeous
Size: 8.5, Color: Gold 710
Absolutely perfection! Color and comfort amazing. Wore them 8 hour event day so comfy.
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Reviewed in the United States on October 13, 2025
★★★★★ 5
Great dress
Size: Large, Color: Black
Very comfortable, thick material. Very flattering
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Reviewed in the United States on September 5, 2025
★★★★★ 5
Comfort+pointed toe=Sam Edelman
Size: 6.5, Color: Dk Chocolate
These are without a doubt the most comfortable shoes/boots, I with a pointed toe, that I have ever worn. The heel is a perfect height to elevate your look without forcing your foot too far forward into the toe box. I have worn these all day long, and have never had them pinch my toes. I’ve even worn them walking through cobblestone streets in London without discomfort. These boots also look amazing with a skirt, dress, or even a pair of jeans. The color is rich and the suede is butter soft. They fit true to size. I wear a 6.5 M. I find this true with all of the shoes I own from Sam Edelman. The quality is much better than the price suggests. I highly recommend these boots. You won’t regret your purchase!
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Reviewed in the United States on April 2, 2026
★★★★★ 5
Calf shaft runs big
Size: 9, Color: Black Wc
Beautiful suede boots. The shaft does run a bit loose so if you’re on the fence about ordering a wide version you may want to try the regular size first. I sized up half a size so I could wear a sock but probably didn’t need to. The kitten heel height is perfect for my comfort. I liked these so much I got them in dark walnut and black.
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Reviewed in the United States on November 3, 2025
★★★★★ 5
Very nice quality
Size: 8.5, Color: Warm Oat, Size: 8.5, Color: Warm Oat
These boots are extremely comfortable and rich looking. I got the beige color.
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Reviewed in the United States on March 16, 2026
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