SKU: 95778649418

(PRE-ORDER) DJI Neo FPV Drone

Sale price$179.10 Regular price$199.00
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Description

(PRE-ORDER) DJI Neo FPV DroneDrone manufacturer DJI is opening a new niche in the FPV drone market with this so called selfie drone (the first for DJI). The NEO integrates basic functions of its big brothers DJI drones, but above all A BIG NEW FEATURE , voice control with AI piloting to fly your drone and all this, without the remote control but with your phone! Note: This listing is for the DJI Neo Drone only. Any other accessories need to be purchased separately. You can find

Drone manufacturer DJI is opening a new niche in the FPV drone market with this so-called “selfie” drone (the first for DJI). The NEO integrates basic functions of its big brothers DJI drones, but above all A BIG NEW FEATURE , voice control with AI piloting to fly your drone and all this, without the remote control but with your phone!

Note: This listing is for the DJI Neo Drone only. Any other accessories need to be purchased separately.

You can find here the Fly More Combo ( with RC-N3 Remote Controller + 3 Batteries + Charging Hub )

Also check out all our BNF Cinewhoops and the rest of our DJI Products!

At 135g DJI Neo is DJI's lightest and most compact drone to date. Takeoff and land on your palm effortlessly without a remote controller, and capture cinematic footage with YOU in focus. Soar through breathtaking scenery, indoors and out, and be sure to include everybody in a group photo. Enjoy a fresh perspective on everyday life with DJI Neo.

From Your Hand to the Sky—Palm Takeoff

DJI Neo gracefully takes off and lands from your palm. Simply press the mode button on Neo, select your desired shooting mode, and Neo automatically does the rest to capture impressive footage, all without a remote controller!

 

Take Center Stage With AI Subject Tracking

Whether you're cycling, skateboarding, or hiking, Neo keeps pace as your personal photographer and ensures you are always in the spotlight. Equipped with AI algorithms, Neo can follow the subject within the frame, so you can setup captivating follow shots with ease. 

Smart Tracking

DirectionTrack

 

Spark Creativity With QuickShots

With just a flick of your finger, let DJI Neo automatically film for you. DJI Neo offers six intelligent shooting modes, providing a dynamic range of angles to elevate your creative footage. 

Dronie

Circle

Rocket

Spotlight

Helix

Boomerang




Multiple Control Methods

Compact yet capable, DJI Neo flies with style. It not only supports controller-free aerial filming but can also be paired with the DJI Fly app, remote controllers, RC Motion, DJI Goggles, and more for increased flight and camera control.

Voice Control

"Hey Fly"- Wake the DJI Fly App with these words to enable voice control and pilot DJI Neo with spoken flight directives.

 

Mobile App Control

DJI Neo supports Wi-Fi connection to smartphones, eliminating the need for an additional remote controller. Control Neo using virtual joysticks on the DJI Fly app interface, with a control range of up to 50 meters. The app also allows you to set the tracking angle and distance, giving you the freedom to shoot from afar or up close as you please.

RC Control

When paired with the DJI RC-N3, DJI Neo can achieve a maximum video transmission distance of 10 kilometers. Flexibly operate the camera using traditional RC control sticks when you need to capture professional level shots.

 

Immersive Motion Control

DJI Neo can be paired with DJI Goggles 3, RC Motion 3, or FPV Remote Controller 3, with a video transmission distance of up to 10 kilometers. When used with RC Motion 3, DJI Neo masters the art of one-press aerobatics, seamless indoor navigation; deftly maneuvering through tight spaces* with ease. The palm-sized DJI Neo is flexible and agile in the air, making it the perfect companion for honing your skills in Manual mode.


Uncompromised Image Quality

DJI Neo sports a 1/2-inch image sensor for snapping 12MP stills. Combined with DJI's powerful stabilization algorithms, it can produce 4K UHD stabilized videos straight out of the camera.

12 MP

4K/30fps

Effective Pixels

Video Specification


4K Ultra HD Video

DJI Neo supports multiple resolutions and frame rates for video recording and up to 4K/30fps RockSteady/HorizonBalancing videos that maintain clarity in both highlight and shadow areas, ensuring rich detail is visible.


Stabilization Features for Steady Imagery

DJI Neo is equipped with a single-axis mechanical gimbal, combined with RockSteady and HorizonBalancing stabilization, and it is capable of handling high-speed or large-amplitude flight, as well as up to Level-4 wind conditions. The stabilization algorithms significantly reduce overall image shakes and corrects horizon tilt within ±45° for smooth and stable footage.



Content Create With Ease

22GB Internal Storage

DJI Neo can store up to 40 minutes of 4K/30fps video or 55 minutes of 1080p/60fps video, allowing you to keep all your memories stored.

40 minutes

55 minutes

4K/30fps Video

1080p/60fps Video

 

Record Sound Wirelessly

After linking with the DJI Fly app, DJI Neo records audio through DJI Mic 2 (Sold separately. For details on compatible phone models of DJI Mic 2, please refer to the DJI Mic 2 product page on the official DJI website) which can be connected to your mobile phone via Bluetooth or directly through the phone's built-in microphone. The DJI Fly app can also automatically eliminate propeller noise and merge your audio track with your footage to ensure clear sound even when shooting low-altitude vlogs.

 

High-Speed QuickTransfer

No data cable needed! After connecting to your phone via Wi-Fi, the footage filmed by DJI Neo can be quickly transferred to the DJI Fly app. Transfer instantly after filming, making post-production and sharing smoother.

 

One-Tap Glamour

Ensure you always look your best and shine with confidence by adding Glamour Effects. Just import footage into the DJI Fly app to get started.

Editing Made Easy

The DJI Fly app offers a vast selection of templates and sound effects for quick and easy editing. Create and share videos efficiently without needing to download the footage to edit, saving storage space on your phone.

Stable Flight, Impressive Battery Life

Using an infrared and monocular vision positioning system, DJI Neo can hover steadily in the air, maintaining stability even in wind conditions up to Level 4. It also supports automatic Return to Home (RTH) for convenient, worry-free operation.

Return to Home (RTH)

Don't worry about returning home, for palm takeoff/landing or mobile app control, Neo will return to the takeoff point after completing it's course. When using a remote controller or immersive motion control, Neo supports Return to Home (RTH) and Failsafe RTH, for  effortless navigation back to you.

 

Level-4 Wind Resistance

 

18-Min Flight Time

With 18 minutes of flight time, DJI Neo can perform over 20 excursions to and from your palm in succession, documenting life's little moments with its sleek design that doesn't skimp on flight duration.

Direct Charging, Quick Power Replenishment

Connect the aircraft directly to a power source using a Type-C data cable for convenient charging. Additionally, DJI Neo's Two-Way Charging Hub (Available for separate purchase or with the purchase of the DJI Neo Fly More Combo) can charge three batteries simultaneously, increasing both charging speed and efficiency.

Vlog Anytime

DJI Neo comes with the aircraft, an intelligent flight battery, propeller guards, and more, enabling you to swiftly dive into the thrill of flight at an affordable entry price making it an exceptional deal for novices. You can also purchase batteries separately to extend flight time and power up your fun.

 Level-Up Your Aerial Photography

The DJI Neo Fly More Combo includes the aircraft, an RC-N3 Remote Controller, three intelligent batteries, a two-way charging hub, and more, providing superior flight control and camera operation, for everyday to precise aerial creation. 

 Immersive Flight

Unlock motion control and immersive first-person view (FPV) flying by pairing DJI Neo with DJI Goggles 3 (Sold separately), RC Motion 3 (Sold separately), or FPV Remote Controller 3 (Sold separately) Whether indoors or out, DJI Neo's compact form effortlessly maneuvers through spaces.


Features:

  • AI Subject Tracking, QuickShots
  • Full-Coverage Propeller Guards
  • Immersive Motion Control
  • Wireless Sound Recording
  • 4K Ultra-Stabilized Video
  • Multiple Control Options
  • 135g, Light and Portable
  • Palm Takeoff & Landing
  • 22GB Internal Storage
  • Mobile App Control
  • 18-Min Flight Time
  • One-Tap Glamour
  • Return to Home 
  • Smart Tracking
  • Voice Control
  • RC Control
  • Easy Editing

Specifications:

Aircraft

  • Takeoff Weight: Approx. 135 g
  • Dimensions: 130×157×48.5 mm (L×W×H)
  • Max Ascent Speed: 0.5 m/s (Cine mode) / 2 m/s (Normal mode) / 3 m/s (Sport mode)
  • Max Descent Speed: 0.5 m/s (Cine mode) / 2 m/s (Normal mode) / 2 m/s (Sport mode)
  • Max Horizontal Speed (near sea level, no wind):
    6 m/s (Normal mode) / 8 m/s (Sport mode) / 16 m/s (Manual mode)
    • Max Takeoff Altitude: 2000 m Measured in a windless environment when taking off from an altitude of 2000 m and ascending vertically by 120 m, using Sport mode, and from 100% battery level until 20%. Data is for reference only. Always pay attention to reminders on the camera view during your flight.
    • Max Flight Time: Approx. 18 mins (approx. 17 mins with the Propeller Guards)
      Each battery allows the drone to perform at least 20 palm takeoff and landing for shoots in succession, Measured when flying forward at a speed of 2 m/s in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
      Measured after DJI Neo is activated, with a fully charged battery and default settings, and using Circle, Rocket, and Dronie modes, and is for reference only.
    • Max Hovering Time: Approx. 18 mins (approx. 17 mins with the Propeller Guards)
      Measured when hovering in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
    • Max Flight Distance: 7km‌ Measured when flying forward at a speed of 8 m/s in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
    • Max Wind Speed Resistance: 8 m/s (Level 4)
    • Operating Temperature: -10° to 40° C (14° to 104° F)
    • Global Navigation Satellite System: GLONASS + GPS + Galileo + BeiDou
    • Hovering Accuracy Range Vertical: ±0.1 m (with vision positioning), ±0.5 m (with GNSS positioning)
    • Hovering Accuracy Range Horizontal: ±0.3 m (with vision positioning), ±1.5 m (with GNSS positioning)"
    • Internal Storage: 22 GB

     

    Camera

    • Image Sensor: 1/2-inch image sensor
    • Lens: FOV: 117.6° / Format Equivalent: 13 mm / Aperture: f/2.8 / Focus: 0.6 m to ∞
    • ISO Range: 100-6400 (Auto) / 100-6400 (Manual)
    • Shutter Speed: Video: 1/8000-1/30 s / Photo: 1/8000-1/10 s
    • Max Image Size: 12 MP Photo / 4000×3000 (4∶3) / 4000×2256 (16∶9)
    • Still Photography Modes    Single/Timed Shot
    • Photo Format    JPEG
    • Video Resolution:
      • EIS Off: 4K (4:3): 3840×2880@30fps / 1080p (4:3): 1440×1080@60/50/30fps
      • EIS On: 4K (16:9): 3840×2160@30fps / 1080p (16:9): 1920×1080@60/50/30fps"
    • Video Format: MP4
    • Max Video Bitrate: 75Mbps
    • Supported File System:  exFAT
    • Color Mode: Normal
    • EIS: Supports RockSteady, HorizonBalancing, and turning stabilization off
      When using a 16:9 aspect ratio, only RockSteady or HorizonBalancing can be enabled. Stabilization is not available in 4:3 aspect ratio. When stabilization is turned off, footage captured supports offline stabilization with Gyroflow.

     

    Gimbal

    • Stabilization: Single-axis mechanical gimbal (tilt)
    • Mechanical Range: Tilt: -120° to 120°
    • Controllable Range: Tilt: -90° to 60°
    • Max Control Speed (tilt): 100°/s
    • Angular Vibration Range: ±0.01°
    • Image Roll Correction: Supports correction of footage recorded on the drone
      Live view correction is unavailable only when using with goggles"

     

    Sensing

    • Sensing Type: Downward visual positioning
    • Downward: Precise Hovering Range: 0.5-10 m
    • Operating Environment: Downward: Non-reflective, discernible surfaces with diffuse reflectivity of >20% (such as walls, trees, or people) Adequate lighting (lux > 15, normal indoor lighting conditions)

     

    Video Transmission

    • Video Transmission System: O4
    • Live View Quality:
      • With DJI RC-N3 Remote Controller: Up to 1080p/30fps
      • With DJI Goggles 3 plus DJI RC Motion 3/DJI FPV Remote Controller 3: Up to 1080p/60fps
    • Operating Frequency: 2.400-2.4835 GHz / 5.170-5.250 GHz / 5.725-5.850 GHz
      Operating frequency allowed varies among countries and regions. Please refer to local laws and regulations for more information.
    • Transmitter Power (EIRP):
      • 2.4 GHz: <26 dBm (FCC) < 20 dBm (CE/SRRC/MIC)
      • 5.1 GHz: < 23 dBm (CE) 
      • 5.8 GHz: <26 dBm (FCC) < 14 dBm (CE) < 26 dBm (SRRC)
    • Communication Bandwidth: Max 40 MHz
    • Max Transmission Distance (unobstructed, free of interference):   
      • "FCC: 10 km
      • CE: 6 km
      • SRRC: 6 km
      • MIC: 6 km
        The data was measured in an unobstructed outdoor environment free of interference and showed the farthest communication range for one-way, non-return flights under each standard. The maximum video transmission distance in the actual flight scenarios is limited by the drone's maximum flight distance. Always pay attention to RTH reminders on the live view during your flight.
    • Max Transmission Distance (unobstructed, with interference):
      • Strong Interference (urban landscape): Approx. 1.5-3 km
      • Medium Interference (suburban landscape): Approx. 3-6 km
      • Low Interference (suburb/seaside): Approx. 6-10 km
        Data tested under FCC standard in unobstructed environments with typical interference. Used for reference purposes only and provides no guarantee for actual flight distance.
    • Max Transmission Distance (obstructed, with interference):
      • Low Interference and Obstructed by Buildings: Approx. 0-0.5 km
      • Low Interference and Obstructed by Trees: approx. 0.5-3 km
        Data tested under FCC standard in environments with typical low interference. Used for reference purposes only and provides no guarantee for actual transmission distance.
    • Max Download Speed: Wi-Fi: 25 MB/s
      Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz. Download speeds may vary depending on the actual conditions.
    • Lowest Latency: With DJI RC-N3 Remote Controller: Approx. 120 ms
      Depending on the actual environment and mobile device.
    • Max Video Bitrate: 50Mbps
    • Antennas: Two antennas, 1T2R


    Battery

    • Capacity: 1435 mAh
    • Weight: Approx. 45 g
    • Nominal Voltage: 7.3 V
    • Max Charging Voltage: 8.6 V
    • Type: Li-ion
    • Energy: 10.5 Wh
    • Charging Temperature: 5° to 40° C (14° to 104° F)
    • Charging Time:
      • When Using the Two-Way Charging Hub (60W max charging power): Approx. 60 minutes to charge three batteries simultaneously from 0% to 100%
      • When Directly Charging the Aircraft Body (15W max charging power): Approx. 50 minutes to charge from 0% to 100%"

     

    Downloads:

    DJI_Neo_Quick_Start_Guide_v1.0_US.pdf

    DJI_Neo_User_Manual_v1.0_EN.pdf

     

    Package Includes:

    • 1 x Screwdriver
    • 1 x DJI Neo Aircraft
    • 1 x DJI Neo Gimbal Protector
    • 1 x Type-C to Type-C PD Cable
    • 1 x DJI Neo Propeller Guard (Pair)
    • 1 x DJI Neo Spare Propellers (Pair)
    • 4 x DJI Neo Spare Propeller Screw
    • 1 x DJI Neo Intelligent Flight Battery

     

    Notes

    • DJI Neo does not support obstacle avoidance. To ensure flight safety, fly within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that the aircraft is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.
    • When using palm takeoff and landing, adhere to the following guidelines: operate in a windless environment as much as possible; extend your palm horizontally and keep it still, avoiding finger contact with the propellers to prevent injury; do not attempt to grab the drone while it is flying.
    • Certain control methods require the use of DJI Goggles series products, DJI RC Motion series products, or certain DJI remote controllers.
    • Some shooting modes require connecting DJI Neo to a smartphone via Wi-Fi and enabling them in the DJI Fly app.
    • DJI Neo supports voice control in English and Mandarin only. The specific language used depends on the connected phone's system language (English or Chinese).
    • The 10km video transmission distance can only be achieved with FCC compliance. The data was measured in an unobstructed outdoor environment free of interference and showed the farthest communication range for one-way, non-return flights. The maximum video transmission distance in the actual flight scenarios is limited by the drone's maximum flight distance. Refer to the actual use.
    • 4K/30fps video recording is available under all control methods of DJI Neo. Except for motion control, 4K/30fps videos with HorizonBalancing are supported in all other control methods. When DJI Neo is paired with DJI Goggles 3 and DJI RC Motion 3, it can record 16:9 4K/30fps videos with RockSteady/HorizonBalancing or record 4:3 4K/30fps videos with no stabilization.
    • When controlling the drone with the DJI Fly app or a standard remote controller, RockSteady and HorizonBalancing are enabled simultaneously and cannot be turned off. When controlling with DJI Goggles plus RC Motion or the FPV Remote Controller, you can choose to enable RockSteady, HorizonBalancing, or turn off stabilization. When controlling the drone without a remote controller or with the DJI Fly app, the HorizonBalancing angle is ±30°. When controlling the drone with a remote controller or using motion control, the HorizonBalancing angle is ±45°.
    • Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 2 m/s in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
    • The number of batteries that can be charged simultaneously depends on the power of the charger used. Using a charger of more than 45 W allows for charging three batteries at once while using a charger of less than 45 W can only charge two batteries simultaneously. Refer to the charging protocols supported by the charger.
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      Exchange/Return Notes
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      SKU: 95778649418

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      4.3 ★★★★★
      Based on 7 reviews
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      Z
      Verified Purchase
      Z-06
      Lexington, US
      ★★★★★ 5
      4 years on - Still - A very good printer, if you can ignore its demands to update firmware
      Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
      Summary: It is an excellent printer (4.6 out of 5) if you don't mind its constant requirements to update the firmware, which I have not since the day I bought it. I have had this printer for over a year. It has printed close to 5,000 pages of different sizes, papers, colors and document types. As someone said in the other posts (a big thank you), firmware update is only to drive users to get Epson's proprietary ink cartridges. When the printer harasses me to update the firmware, I just keep on ignoring it. Epson does a good job to harass you both on the printer and computer - just ignore it. Pros: 1. Only printer for <$500, which could print Ledger paper (11x17), which was a must for me. This thing prints beautiful and very crisp AutoCAD drawings. The lineweights and scales are phenomenal. 2. Excellent printing quality using stock and generic print cartridges. The printer can be really customized to get the right tones and textures for your print. Works very well with heavy stock papers and photo papers. I am yet to try any stickers, but I do not foresee any issues with it. 3. Good printing speed. It is not blazing like the commercial printers you find in the offices, but it is very fast for what it does. 4. Excellent connectivity. I had no issues with using either Ethernet or wireless. The printer can print on my Windows devices and Mac machine. I do not print from my phone, so cannot comment on that. 5. Heavy duty. The printer has printed approx. 5,000 pages so far without any troubles. I have not seen it overheat nor do any weird activities when it is printing. Indifferent: 1. Scanning. While scanning quality is very good, the direct scan option is cumbersome. You cannot use the scan button on the printer to scan into the computer disk. You have to go to the computer and activate the scan software to perform scanning. This can be an issue, if you have a setup where your office is on one floor and the printer is on another, like I have in my home. Cons: 1. Heavy. This thing is decently heavy and bulky. Don't try to keep on moving it or have it in your mobile office. Also, make sure to have a good sturdy and stable table. The printer twerks, jerks, sashays, parries. 2. Constant harassment to update the firmware. It can sometime be very annoying, but that's a small price to pay, if you get to ignore it. Look at the bigger picture. Price: When I bought it, the price was just below 3 bills, I understand it has gone up by half a bill (however, I am seeing the price going >$400 on some occasions). The new price of 3 and a half is not bad given the shape of the economy and supply chain issues. Also, the OEM cartridges (812) are cheaper at Staples than trying to Subscribe and Save here. Bottom-line: A very good printer, if you ignore and disprove its petulance to update itself. Update 3/23/2023 - I have had it now for over 2 years. The printer continues to print flawlessly and as of now has little under 10,000 pages printed of different sizes and paper weights. It still begs to update its firmware, which I have not done since its purchase. The only wishlist item I have for this printer is if it were to come with the Epson ink-tank. Update 3/28/2024 - Three years into it I have, still not updated it. The printer continues the work. I have now printed about 12,000 pages. In December, after I replaced all my cartridges, it started missing colors' tones, textures, and locations. Did full printer head alignment and cleaning twice (instructions are clear on the printer screen under Settings-> Maintenance menu). Printed test pages, and now it is working flawlessly. Update 3/20/2025 - Marks 4 years of running this printer. Definitely the least amount of pages printed annually - about 1,500. No firmware update performed and it still cries to update. Still running strong on both inks - generic and branded. There is a seller on eBay that offers XL cartridges for the colored ones too. Definitely worth giving a shot. If you are in a market for a prosumer printer consider this one in your list, if you can get it below $300.
      WAS THIS REVIEW HELPFUL?YesReportShare
      Reviewed in the United States on May 4, 2022
      E
      Verified Purchase
      Ed Bello
      Charlottesville, US
      ★★★★★ 5
      Back with Epson after 5 year break of 2 Decades of Epson usage
      Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
      Monster of a printer/scanner/all-in-one. Love it so far. No issues, I just need to get used to all the options. I have it for my home office and business. I veered away from Epson 5 years ago after 2 decades of Epson printers but I am happy I am back with Epson. Jet ink, one needs to print color every one or 2 weeks or the jets may clog on any ink jet printer. I have been there many times..... test print if needed.
      WAS THIS REVIEW HELPFUL?YesReportShare
      Reviewed in the United States on May 27, 2026
      V
      Verified Purchase
      Vincent J Venero
      Los Angeles, US
      ★★★★★ 1
      EPSON PRINTER WILL NOT PRINT-BEWARE PLEASE READ THIS BEFORE YOU PURCHASE.
      Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
      The first thing I have to comment on is the number of firmware updates Epson insists on sending to their printers. But its not to make the printer operate better, it to keep you from using an after market remanufactured print cartridge. They are absolutely ridiculous to the point of anal trying to stop people from using a remanufactured ink cartridge. They are constantly updating the chips on their ink cartridges so its so, very difficult to use anything but a genuine Epson new print cartridge. Now there was a class action lawsuit against Epson because of this and Epson lost the lawsuit and was ordered by the court to stop making it impossible to use remanufactured (refilled) ink cartridges, but Epson is ignoring the court order. NO OTHER COMPANY REQUIRES YOU USE THEIR INK CARTRIDGES LIKE EPSON. I have always used genuine factory cartridges in ALL MY PRINTERS, the Epson I explain below never had a remanufacture ink cartridge put in it ever. I would never ever recommend a friend or family member to ever purchase an Epson printer. If you print with varied print specifications like paper size or specify a tray to print from YOU DO NOT WANT THIS PRINTER OR ANY EPSON PRINTER. First of all the printer is slow as molasses. It does not print anywhere the speed they claim. The Epson software and print drivers are very badly flawed. I have been trying for a little over a year to figure out the best ways to get a print job done, and not get the warning "your paper does not match your paper tray selection" . Time and time again I have specified 11x17 paper, which is in tray 2, (only fits in tray 2) and I get this darn warning time and time again. "Your paper does not match your paper tray selection". I have gone to the extent of removing paper completely from tray 1 and purposely specify tray 2 to in my printer properties, and I get the darn dialog box warning anyway. I called Epson customer support and it is like talking to a wall every single time I call them. THE CUSTOMER SUPPORT IS USELESS. So I unplug the printer and let it sit for 10 minutes. I then remove all print jobs from the que. With the same exact properties as the previous attempt sometimes it would print. Then, the other issue with this printer, is I continue to get paper feed errors. I remove both trays and I shine a flashlight in the empty tray spaces and there is no paper in either tray space or in the plastic feed guides. I then remove the back cover which totally opens up all the paper paths. Still no jammed paper is found. I meticulously put the back cover on and put the trays back in. Then resend the print command, but still, it gives paper feed error. I take it all apart again, I remove the printer from the stand and move it to the kitchen counter which is much higher which makes it easier to look inside at every nook and cranny. Still no jammed or misfed paper. Put all back together again, do everything exactly like I did it before and sometimes it will print, and sometimes I get a feed error. I have had to take the darn thing apart as many as 3 times to get it to print without a paper jam error. I DO NOTHING DIFFERENT THAN I HAD DONE EVERY TIME, but finally it prints. I called customer support at least 4 times. The response I usually get, “that is impossible you are missing a piece of paper that was jammed. “ This last time I took 14 pictures of all the paper pathways from front and back of the printer. I called and explained what was going on, again, and told them I wanted to send the pictures, but they would not let me. I hung up, I removed the printer from the stand and threw it as far as I could out the back door of the house, which I should have done after the second time occurred on any of the issues. That would have kept me from wasting my time and getting totally used up with their customer support at Epson. But this last time I had a deadline which was dropped on my shoulders by State Farm Homeowners insurance with no prior warning, and I HAD to get a printed copy down to my agent. I ended up driving to Office Depot and printing it there. Now I will say one thing, NO COMPANY HAS A PRICE LIKE EPSON HAS, on a printer like this that will print both 11x17 or as big as 13x19 and 18x22 inch paper. The next best prices is over $2000.00. To add insult to injury, I have the Amazon extended warranty option on everything I buy from Amazon, but Asurion ( that’s who does the Amazon extend warranty) would not cover it because they said it was a factory defect. I have asked for proof and they said they would send me documentation.
      WAS THIS REVIEW HELPFUL?YesReportShare
      Reviewed in the United States on November 19, 2025
      P
      Verified Purchase
      Patti VanGorden
      Lake Worth, US
      ★★★★★ 5
      Pleasantly surprised at the size of this machine
      Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
      This is an amazing printer!! I was surprised at how large it is because I assumed it was a smaller sized unit. I guess I didn’t check the dimensions before I bought it. That’s okay, though, I made room for it. Very easy to set up and connect to the internet. Print quality is awesome and the print/copy speed is great! Very happy with my purchase.
      WAS THIS REVIEW HELPFUL?YesReportShare
      Reviewed in the United States on April 25, 2026
      G
      Verified Purchase
      Gary
      Lake Worth, US
      ★★★★★ 4
      Clean prints
      Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
      Works well but a little slow. This could be only my internet connection speed through my router. I thought the 11x17 paper would fit fully inside one of the trays. It does not and hangs out as shown in the instruction manual which came with the unit. The initial ink cartridges are working well beyond their expected time.
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      Reviewed in the United States on April 28, 2026

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