SKU: 37792287752

HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 5 Year - Service Ws Iot Svc

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Description

HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 5 Year - Service Ws Iot SvcProtect your IT infrastructure with a comprehensive, long term service plan designed to keep your systems running smoothly and your data secure. HPE Pointnext Tech Care Essential with Defective Media Retention offers a 5 year extended service that delivers round the clock support, rapid on site response, and robust maintenance capabilities. Whether youre safeguarding mission critical workloads, supporting a growing data center, or ensuring business

Protect your IT infrastructure with a comprehensive, long-term service plan designed to keep your systems running smoothly and your data secure. HPE Pointnext Tech Care Essential with Defective Media Retention offers a 5-year extended service that delivers round-the-clock support, rapid on-site response, and robust maintenance capabilities. Whether you’re safeguarding mission-critical workloads, supporting a growing data center, or ensuring business continuity across remote/off-site locations, this service provides predictable coverage, enhanced reliability, and peace of mind. The inclusion of Defective Media Retention means that any failed drives stay on-site, enabling secure handling and fast disposition in alignment with your data governance policies.

  • 24/7 global support with rapid on-demand access: Around-the-clock assistance via phone, chat, and remote diagnostics ensures swift issue triage and escalation, reducing downtime and keeping critical applications online.
  • 5-year extended service for long-term reliability: A fixed, predictable maintenance plan that aligns with hardware refresh cycles and budget planning, delivering consistent service quality year after year.
  • Defective Media Retention for secure data handling: In the event of a drive failure, the defective media remains on-site with you, allowing for compliant data disposal and controlled recovery processes while service proceeds.
  • 4-hour parts and labor response for maximum uptime: Fast, on-site response ensures critical components are replaced or serviced quickly, minimizing disruption to business operations.
  • On-site maintenance and comprehensive coverage: Skilled technicians perform preventive maintenance, diagnostics, and repair work on-site, reducing downtime and boosting productivity while maintaining service records and accountability.

Technical Details of HPE Pointnext Tech Care Essential with Defective Media Retention

  • Service Type: Extended Service with Defective Media Retention
  • Duration: 5 years
  • Coverage Window: 24x7x4 Hour On-site Service
  • Response Time: 4 hours (parts and labor)
  • Support Model: On-site with remote diagnostics and escalation as needed
  • Maintenance Coverage: On-site maintenance and parts replacement as required
  • Defective Media Retention: Media with defects retained on-site for secure handling
  • Eligibility: Designed for compatible HPE devices and configurations covered under the Pointnext Tech Care Essential program
  • Value Proposition: Maximize uptime, minimize risk, simplify budgeting, and protect data governance with retained defective media

How to Install HPE Pointnext Tech Care Essential with Defective Media Retention

  • Assess eligibility and confirm coverage: Verify that your hardware and environment are eligible for the HPE Pointnext Tech Care Essential plan and that the 5-year term aligns with your procurement cycle.
  • Register and activate the service: Initiate enrollment with HPE Pointnext, provide asset details, serial numbers, and any relevant warranty information to activate on-site coverage.
  • Provide asset inventory for scheduling: Compile a list of covered devices, including locations, model numbers, and any preferred maintenance windows to help technicians plan on-site visits efficiently.
  • Schedule installation/activation: Coordinate with HPE to align the 4-hour on-site response window with your peak operation times, ensuring minimal disruption during activation.
  • Prepare for on-site visits: Ensure access to equipment rooms, secure spaces, and required power or environmental details to enable seamless service delivery when technicians arrive.
  • Utilize Defective Media Retention workflow: When a drive fails, follow established data-handling procedures and discard defective media on-site per governance policies, while the service proceeds with replacement and remediation.

Frequently Asked Questions

  • What exactly is Defective Media Retention (DMR)? Defective Media Retention is a service feature that keeps failed drive media on-site for secure handling, disposal, and compliance. It enables controlled data management while replacement hardware and remediation take place under the service agreement.
  • How does the 4-hour response time work? If a covered issue occurs, a technician is dispatched to your site to address the problem within four hours of incident confirmation, subject to location and scheduling constraints. This rapid response minimizes downtime for critical workloads.
  • What does the 5-year term cover? The 5-year term covers on-site maintenance, parts and labor, remote diagnostics, and 24x7 support for eligible devices under the Tech Care Essential umbrella, ensuring long-term reliability and predictable budgeting.
  • Is on-site service available worldwide? Yes, the program is designed to provide 24x7 support globally where eligible, with on-site visits scheduled to meet local requirements and time zones.
  • What types of issues are eligible for coverage? Typical covered issues include hardware failures, component replacements, diagnostics, and preventive maintenance performed by certified technicians as part of the extended service plan.
  • How do I enroll or renew the service? Enrollment is completed through HPE Pointnext channels or authorized partners. Renewal involves confirming asset eligibility, updating asset inventory, and renewing the 5-year term with current terms and pricing.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 37792287752

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Robert Bolt II
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★★★★★ 4
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I really like this product. It goes on lightly, it’s not greasy and the smell is nice. Although, I noticed that even with multiple applications I still got a slight sunburn. For this reason, I wouldn’t trust it for a long day out in the sun. It’s better suited for an average day with light to moderate sun exposure.
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Reviewed in the United States on July 25, 2023
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Jhow
Charlottesville, US
★★★★★ 5
Protects your skin better than other brands due to Helioplex Technology
Size: 5 Fl Oz (Pack of 1)
Had Mohs surgery after they found a spot on my bald head. The office gave me a very short list of things to do to protect my skin going forward. This was on that list because it contains Helioplex Technology. Now if they are going to suggest I use helioplex technology to protect my skin then I am going to start using it, and now. I have been using it all summer. It works well, my skin feels great after using this sunscreen. No greasy feel. The spray is fantastic, no slimy hands from spreading lotion. Best of all it last for a long time on the skin. We should all be wearing sunscreen and this one has the newest technology. Neutrogena for the win!
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Reviewed in the United States on July 21, 2024
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Trista
Cuba, US
★★★★★ 5
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This is so easy to apply and it smells great. I am sensitive to the sun but I hate smelling like sunscreen, this has a fresh clean smell and goes on evenly.
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Reviewed in the United States on May 13, 2026
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EB
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my go to spray on
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my go to. not too sticky or overwhelming smell.
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Llamadu
West Palm Beach, US
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I've been using the Neutrogena Clear Body SPF 50 Sunscreen Spray for a couple weeks now. I bought it after reading lots of positive reviews online, and it definitely is as good as people say. The spray is very lightweight and non-greasy, which is perfect for someone like me with oily, acne-prone skin. It dries in seconds and leaves a matte finish with no white residue or sticky feel. It seems to be as non-comedogenic, as it claims, my pores have stayed clear even after long days with this sunscreen on my face and body. I’ve used it on long sunny days doing landscaping and gardening work in my yard and, other than a small patch that I missed, I didn't get pink at all. I don’t have to worry about it coming off when I get a bit too sweaty. Overall, this sunscreen spray is super easy to apply and noticeably effective. It’s become a key part of my morning routine, and I would recommend it to anyone looking for an effective sunscreen that doesn’t clog the pores.
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