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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 3 Year - Service Wdmr Dl380g10+ SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an exceptional extended service plan designed to provide you with comprehensive support and maintenance for your systems over a three year period. This service not only ensures that your hardware remains in optimal condition, but it also offers you peace of mind with its reliable parts replacement and on site assistance. With HPEs commitment to delivering timely and efficient
The HPE Pointnext Tech Care Basic with Defective Media Retention is an exceptional extended service plan designed to provide you with comprehensive support and maintenance for your systems over a three-year period. This service not only ensures that your hardware remains in optimal condition, but it also offers you peace of mind with its reliable parts replacement and on-site assistance. With HPE’s commitment to delivering timely and efficient solutions, you can focus on what matters most – driving your business forward.
- Comprehensive Coverage: This extended service plan includes 9 x 5 coverage, ensuring that expert support is available during business hours to address any issues that may arise.
- Next Business Day Service: Enjoy the peace of mind that comes with a Next Business Day response for parts and labor, ensuring your systems are back up and running promptly with minimal downtime.
- On-site Support: The on-site service guarantees quick resolutions to problems, as certified HPE technicians are dispatched straight to your location to provide hands-on assistance.
- Defective Media Retention: This unique feature allows you to retain defective media, providing flexibility and security for your critical data, which contributes to a more robust data management strategy.
- Predictable Total Cost of Ownership: With HPE Pointnext Tech Care, you can maintain control over your IT budget with a predictable service cost, helping you to avoid unexpected expenses while keeping your systems running smoothly.
Technical Details of the Product
- Service Duration: 3 Years
- Service Type: On-site maintenance with parts & labor
- Support Hours: 9 x 5
- Response Time: Next Business Day for parts and labor
- Defective Media Retention: Included
How to Install
To initiate the HPE Pointnext Tech Care service, simply purchase the service plan and register it through the HPE support portal. Following registration, you will have access to all features, including on-site support and parts replacement. In case of equipment failure, contact HPE support with your service details, and a technician will be dispatched to your location as per the terms of your service agreement.
Frequently Asked Questions
-
What does the HPE Pointnext Tech Care Basic service cover?
The service covers on-site maintenance, parts replacement, and includes defective media retention for a duration of three years. -
How quickly can I expect support?
With Next Business Day service response, you can expect a technician to arrive on-site the day after you report an issue. -
Can I retain defective media?
Yes, the service includes defective media retention, allowing you to keep any faulty hardware for your records or further investigation. -
Are there any hidden costs?
No, the service offers predictable total cost of ownership, meaning all maintenance and labor costs are included in the plan you select. -
How do I contact support?
You can contact HPE support via their support portal, phone, or email, based on the support level you have subscribed to.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 5
There is a seam up the front. I think perhaps it being seamless would be better.
Size: Medium, Color: Black
Like anything off Amazon I wasnt expecting anything perfect and ready to have to mail it back.
Pleasantly surprised by the softness and durability. The waist band isn't to small on a medium so it fits actually so comfy.
I wear them as underwear and as shorts for my skirts n dresses.
Id recommend but I say size up if you want a comfy fit. But down if you want a fitted fit fit. Comfy still is fitted but better feeling on if that makes sense.
Also the crotch of the shorts/undies has essentially extra fabric sewed in creating that nice comfort. Ill snag a photo when I have time.
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Reviewed in the United States on May 3, 2026
★★★★★ 4
Product varies from package to package
Size: X-Large, Color: Black/Navy/Dark Purple/Red
Over a two year period this is my 4th purchase. They started as sleep shorts and have replaced other underwear most of the time because they are comfortable and the quality is pretty good. However there are differences in between every package. The length has varied up to an inch, the material has changed, and some are slightly tighter than others. That said it works for me. I am a side sleeper and sometimes the side seam bothers me.
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Reviewed in the United States on March 9, 2026
★★★★★ 5
Very comfortable in the Texas heat.
Size: Small, Color: Black/Navy/Dark Purple/Red
I got some of these as a gift and I loved them so much I purchased two more packs. I just opened my new packs and put them in the washer so I'm not leaving a photo. When I wear them they look exactly like they do on the models.
I've been doing a lot of heavy outdoor work in the heat and I get drenched. These underwear have a 100% cotton crotch and the rest is 95% cotton and 5% spandex. When I first saw the wide crotch I didn't think I would like it. But these are soooo comfortable. I'm 4'11" and weight 108-112 and the size small fits loosly but well. I could probably get away with an XS but I like this loose and not too tight fit. I see some folks say these roll up. They don't roll up on me. I think they might roll if they were tight fitting. I have lots of other undergarments like these and some roll and some don't. But none of the others are cotton. They are mostly spandex and since I've found these in cotton that's all I'm wearing until summer is over. I can't feel them or see them under pants or skirts.
These look more like shorts than underwear and they have a very nice thickness. Since I only had four pair to begin with, those got washed and dryed a lot. I can't tell if they shrunk since I only tried them after washing. Sorry I forgot to compare the size of the new ones to the older ones before I threw them in the washer. I'll probably buy another set and compare at that time. One thing I can report is that they do not fade at all. I just washed the black, purple and red colors with the white color and the white is still completely white.
Now I have more colors and I'll probably be walking around in my underwear and no one will know.
The only con I can think of is the wide crotch wouldn't work well with pads with wings, in my opinion.
Try a size larger for a nice cool pair of sleeping shorts to see how they fit while they are on sale. Then go smaller if needed. I think you might enjoy these.
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Reviewed in the United States on July 10, 2024
★★★★★ 5
So comfortable and worth the buy
Size: Large, Color: Black
So comfortable!!! There is no seam in the butt and under neath, only in the front but it is really soft and non irritating. I got these for post partum but I’m already wearing them at 8.5 months pregnant. They’re probably my favorite undies right now. The length is also perfect and the material is very soft and stretchy. The waist band is the same, soft and stretchy.
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Reviewed in the United States on April 11, 2026
★★★★★ 3
Cotton Blend Was Just Too thick
Size: 3X-Large, Color: Black
I was surprised by how thick these boxers were, thicker than my jeans, much thicker than my PJs! Thick enough that I could wear them outside the home without jeans. In spite of the thickness, they were soft and very comfortable. The 3XL is a perfect fit on my 5’2” apple shaped, short waisted 215 lb body. The boxer cut helped prevent chafing, a major plus. Menstrual pads, with or without wings, do not adhere to this material, a major minus. Ultimately, feeling like I was wearing jeans to bed or wearing two pairs of pants outside the home, was just too uncomfortable for me. So disappointed because these boxers were such a great and comfortable fit.
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Reviewed in the United States on April 4, 2026
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