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4.2 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
Great vacuum!!
Style: L50 SES
I love this vacuum. I had to work a little to get the map right for it, but it is great. We have allergies and it helps so much and saves so much time. It does take a while to do the whole house, but I have it programmed to run while we are at work and it’s so nice to come home to a freshly vacuumed house.
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Reviewed in the United States on March 22, 2025
★★★★★ 2
Eufy dropped the ball on this vacuum
Style: L50 SES
I’ll start by saying the reason I purchased this vacuum, is because I have a Eufy 25c robot vacuum that is very dependable. I decided I wanted an upgrade because the 25C was great for cleaning, but I had to empty it way too often. I just knew I would love the L50 SES. I thought it was just what I was looking for a self emptying robot vacuum with a 60 day fill capacity. Allowing 2 months before I needed to touch my vacuum. Here’s where things went wrong. I never got a chance to test the vacuum because it wouldn’t connect to my WiFi and I tried everything. Now this wouldn’t have been a problem if the L50 came with a remote control like the 25C. Unfortunately I had to rely on the App and since the L50 couldn’t connect to my WiFi, I couldn’t control the vacuum. The reason I gave 2 stars is because the customer service at Eufy is awesome. I was given the option to replace the vacuum with a new one but after researching the L50 i decided to return it for a refund. Apparently this model has a defect, because I found so many negative reviews about the same issue with the same model. The thing is I never read reviews because I have a Eufy smart scale, 25C robot vacuum and an Eufy security system and everything works perfectly. So in the end I purchased a Shark Matrix Self emptying robot vacuum and a Shark self emptying stick vacuum. If Shark’s vacuum preforms well, Eufy might have lost a valued customer. I hope this review helps someone make a informed decision. By the way Eufy self emptying vacuum needs replacement bags and the Shark Matrix robot vacuum doesn’t need bags. I will say the suction and design on the Eufy L50 SES was great.
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Reviewed in the United States on February 15, 2025
★★★★★ 5
Much better than the old model.
Style: L50 SES
I had an old s11 that finally died. This one is much better. It maps the house and follows a snake pattern. Once the mapping is finished you can select what rooms you want to clean. I like the self emptying feature. Plenty of battery life.
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Reviewed in the United States on December 19, 2024
★★★★★ 3
Good performance, flaky Wi-Fi connection
Style: L50 SES
The L50 physically works great - it does a good job of picking up dust and dirt at the end of the day. The pathfinder and route planning algorithm is fairly efficient at determining the best way to clean a room. Sometimes it kicks around bits of dust with its spinning brush without picking it up, but it's not often.
What has been terrible, however, is the Wi-Fi support. Since our provider disabled 2.4 GHz support from their router modem without notice, I use a Mac Mini to supply the 2.4 GHz signal, and even though the Eufy is next to it and my phone gets full signal strength, it still can't connect to it half the time. After it fails to connect, it needs to be restarted or even reset to try to get the connection again. Support doesn't seem to be helpful in offering a solution.
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Reviewed in the United States on May 23, 2026
★★★★★ 5
Incredible robot.
Size: 11S MAX, Size: 11S MAX
I have had this vacuum for nearly a year now, running it on an automatic schedule every single day, and I am so grateful for this product and how it has improved my quality of life.
This vacuum and its automatic schedule has meant that I rarely see any dust or dog hair on my floor and I no longer have to take the time to vacuum. The amount of dust this machine collects is unbelievable- the photo I included of the yield is from HALF of a cycle.
Flooring/obstacles
I use my eufy on hard floor and short carpet and it works wonderfully. It does snag on high pile rugs so I try to put my bathroom mat up when I remember.
Eufy does get stuck on things so it took some time to determine what picking up I need to do before it’s “shift.” This has not been a nuisance, it’s more of a good motivation to do a quick cleanup.
Durability
Also, long hair is a challenge and I do have to cut it out of the brush head about once a week. I also recently replaced the brush head which was a great reset. The side spin brush also broke down over a few months and replacing that REALLY improved the power of the machine. I’ll be replacing it as soon as I notice breakage now.
Noise
I think it has gotten a bit louder over the year I have owned it. I used to be able to sleep through the noise, now it’s a bit too loud for me especially as it gently bangs against the walls (doesn’t scuff though).
Overall, this is a gift and I will never not have one for the rest of my life
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Reviewed in the United States on May 19, 2026
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